Help center
Answers to common questions about shopping on Sndibad.
Getting started
Browse by category or use search to find products from independent sellers. Create an account with your email to save favorites, follow shops, and check out.
Orders & shipping
After checkout you'll see an order confirmation, and your purchases appear under Buy again. Each seller fulfills and ships its own orders.
Returns & refunds
Returns follow each seller's posted policy — open a shop and check its Policies in the shop menu. Most sellers accept unused items within 30 days.
Sndibad Pay
Sndibad Pay is our fast, secure checkout. Your saved details let you complete purchases across every shop on Sndibad in a couple of taps — no need to re-enter information at each store.
Get the Sndibad app
Shop on the go and track orders from your phone. Scan the QR code in the footer, or find us on the App Store and Google Play.
Contact us
Still need help? Contact Sndibad support and we'll get back to you by email and on-site. You can follow every conversation under your support tickets.